Frequently asked questions
What are the available payment methods?
Our preferred payment method is PayPal. For your convenience, you may also use a credit or debit card through our Guest Checkout option—no PayPal account is required. We favor PayPal due to its excellent buyer and seller protection features.
Why do some items have a different pattern on each side?
This is a unique and intentional design feature! Some of our products are printed on both sides with different but complementary designs. This gives you two looks in one. You can simply flip the item over to change its style and give your space a fresh look without buying a new product. This is not an error but a deliberate part of the item's design.
Where do you ship to?
We proudly ship worldwide! Our goal is to reach you no matter where you are. While we deliver to most countries, a few exceptions may apply due to international shipping restrictions. To confirm service to your specific address, please proceed to checkout.
Do I need to pay tariffs on my order shipping to a US address?
No, you will not have to pay any tariffs. We ship all orders for our US customers domestically from within the United States. Because your package does not cross international borders, tariffs do not apply.
How long is the production time?
Each item is made to order. Our average production time is 5 business days. Please note that this time frame can vary and may be longer during peak seasons, such as major holidays. We appreciate your patience as we create your order.
How long will it take to receive my order?
The total time to receive your order is the production time plus the shipping time. Production takes an average of 5 business days. The shipping time is then determined by your location and the shipping method you select during checkout.
Where do your products ship from?
We have fulfillment centers in the United States and Germany. To ensure the fastest possible delivery, your order will be shipped from the location closest to your delivery address.
Will the printed colors match what I see on my screen?
The colors on the final printed product may differ slightly from what you see on your screen. This is due to variations in individual monitor settings (like brightness and resolution) and the type of fabric the design is printed on.